As a result of technology trends and user demands, the last ten years or more have seen a significant decentralization and proliferation of data center assets. Government agencies are increasingly interested in introducing rationalization and optimization of their diverse legacy IT assets. Federal Working Group assists our customers with “as is” data center assessment, “to be” planning, and data center transformation, as well as continuous improvement and optimization of IT services. We operate on the principle that effective data center management stems from program management fundamentals, delivering proactive, cost-conscious, and strategically aligned solutions to customer requirements. We deliver:
- Transition Risk Management Plans
- Service Improvement Framework
- Service Improvement Plans
- Network Operations Center (NOC)
- Data Center Facility Operations
- Desktop Engineering and Applications Support
- Messaging and Collaboration Services
- Mainframe Operations
- Server Storage Operations
- Remote Site Maintenance
- Infrastructure Compliance
- Data Security
- Configuration Management
- Performance Measurement
- Service Optimization
- Service Strategy and Design
- Service Transition Service Operations
- Continual Improvement
Key Benefits
Our experience increases the use of repeatable processes and procedures that in turn, reduces risk, improves operational availability, and reduces cost.
For more information about our services, including the broad range of solutions we have implemented for our customers using a wide variety of contract vehicles, please contact us.